The article ‘A Study of Spirituality in the Workplace’ (from the Sloan Management Review) highlights the importance of bringing out more of the hidden potential in the employees – not concentrating on only the intelligence but also emotional and personal energy. Through …[Read More...] about Spirituality in the Workplace
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Small Business Advice
Conflict is a state of mind characterized by indecision, uncertainty, dilemma, tension and anxiety. An individual experiences conflict when he is expected to behave in two or more incompatible ways at the same time. Conflicts also occur when an individuals goal oriented behaviour …[Read More...] about Conflict Management
Balanced Scorecard Kaplan and Norton developed the balanced scorecard as a means of: a. Not focusing too much on the financial measures of performance, and b. tracking the effective implementation of strategy. Their four key areas of control/ measures are: customer …[Read More...] about Business strategies- Balance Scorecard
Trading Companies of Sri Lanka best practices The present study is an attempt to understand the best management practices of high performing companies in terms of their possible contribution to customer satisfaction, internal process efficiency, performance improvement and …[Read More...] about Trading companies best practices